Information & privacy

Updated 12 October 2026

This page explains the data processed when you view the website or send an enquiry.

When you send an enquiry

The form collects your name, phone number, project type and photo status. The system also stores the language, submitting page path, time and request reference so StayPano can contact you, discuss scope and track the enquiry.

Storage and automated submission protection

Enquiries are stored in the database and viewed through the authenticated administration area. Connection information and phone numbers are used to limit submission frequency; rate limit keys are hashed before database storage. The website hosting platform may also process technical logs.

Website measurement

The website uses Vercel Web Analytics for traffic statistics. Form names and phone numbers are not sent to this tool; query parameters and URL fragments are removed from measured page URLs. A sample of visits is also measured for loading and response performance by page type, language and device.

External links and tours

When you open Zalo, an external link or a tour embedded from another platform, that service processes data under its own policies.

Requests about your information

Contact StayPano using the phone number or Zalo link on the contact page to request a review, correction or deletion of submitted information. Include your enquiry reference if available to help locate it; do not send sensitive information in the consultation form.